Refund Policy
For Good Molecules customers, the sections below set out returns, exchanges, and refunds. This page applies specifically to goodmnlecules.shop.
Details from Good Molecules on condition of returns
For purchases made through goodmnlecules.shop, Good Molecules applies the following guidance on condition of returns. Return the item securely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.
Details from Good Molecules on starting a request
For purchases made through goodmnlecules.shop, Good Molecules applies the following guidance on starting a request. To start a return or exchange, contact us at Support@Goodmnlecules.shop before sending the item. Once the request is approved, Good Molecules will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.
Our approach at Good Molecules to order problems
This order problems section covers orders and visits through goodmnlecules.shop for Good Molecules. For an item that arrives damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.
Good Molecules: refund timing
The following refund timing guidance applies to the Good Molecules storefront at goodmnlecules.shop. When we have received and checked the return, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.
support at Good Molecules
The following support guidance applies to the Good Molecules storefront at goodmnlecules.shop. For return or exchange assistance, contact Support@Goodmnlecules.shop or 6282331629.
What Good Molecules customers should know about eligibility
The following eligibility guidance applies to the Good Molecules storefront at goodmnlecules.shop. We provide a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.
Our approach at Good Molecules to exceptions
For purchases made through goodmnlecules.shop, Good Molecules applies the following guidance on exceptions. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.
Merchant Information
Business name: Good Molecules
Brand name: Good Molecules
Email: Support@Goodmnlecules.shop
Phone: 6282331629
Physical address: 254 Fore St, Portland, Maine, 04101, United States